FAQ

What makes your products the best on the market?

Jensen Dry works ONLY with high quality brands to ensure top customer satisfaction. We want our customers to be able to trust their bags in the harshest of environments.

Can I make a request to order a specific bag which isn't currently in stock?

Yes, please send us an e-mail or call to discuss your requests. We can cater to your needs and get the bags you desire for your adventure!

How long will my products take to arrive after my purchase?

We ship New Zealand wide and internationally. Products will take 3-5 business days to arrive within New Zealand. Internartional orders will take 10+ business days depending on location.

Can I get a refund or store credit voucher?

Yes, please see our 'Shipping & Returns' page for more info.