_edited.png)
SHIPPING, RETURNS & WARRANTY
SHIPPING POLICY
We ship New Zealand wide and internationally. We base our shipping expenses on size of the product (length, width, height) and weight. We charge a small handling fee with every purchase.
Orders will be shipped out the next business day, and will abide by the standard 3-5 business days. If you have an urgent request, please call or email us for faster handling of your purchase.
RETURN & EXCHANGE POLICY
We offer a 30 day return policy if you're not satisfied with your purchase. You will receive a store credit upon returning your product and in a case by case basis, you may be eligible for a refund.
WARRANTIES
Please send us an email with your warranty issue and we will work on your behalf directly with our suppliers to determine the outcome of your case. We will also email you a form to fill out, so you can provide a more in depth description of the issue with your product.